The Picky Eater Program covers a wide range of products, including dry food, wet food, treats, and supplements. Our comprehensive program ensures that all aspects of your picky eater's diet are addressed to promote a healthy and balanced diet.

In-store purchase: 30 day from date of receipt. 

To exchange your product, please make sure to have a valid receipt or online order number and the original packaging of the product. Having these ensures a smooth and hassle-free exchange process.

If you've lost your receipt, don't worry! If you have a customer loyalty account with us, we can easily reprint your receipt for you. Just provide us with the necessary details, and we'll be happy to assist you in retrieving your purchase history and issuing a new receipt.

If the original packaging is no longer available, we cannot process a return or exchange. It is essential to keep the original packaging. We recommend keeping the packaging until you know your pet likes and does well on the product, even if you typically transfer it into a separate container.

We do not charge a return fee on items returned under our Picky Eater Guarantee. If your return does not fall under the "Picky Eater Guarantee" then your return will fall under our normal return policy. Under 20lbs will incur a $7.95 return shipping fee, over 20lbs will incur an $10.95 return shipping fee. In-store returns are always free. Please contact our Customer Care Team for complete details.